Privacy Policy

Last updated: January 2026

1. Introduction

ProfitDoctor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

2. Information We Collect

When you install and use ProfitDoctor, we access the following data from your Shopify store:

  • Orders: Order history, amounts, dates, and fulfillment status
  • Products: Product catalog, inventory levels, and pricing
  • Customers: Customer counts and purchase patterns (no personal customer data is stored)

We request read-only access to this data. We do not modify your store data.

3. How We Use Your Information

We use the collected data exclusively to:

  • Generate your store health diagnosis
  • Calculate metrics and identify problems
  • Provide personalized recommendations
  • Improve our analysis algorithms

4. Data Storage & Security

Your diagnosis results are stored securely in our database. We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure database storage
  • Access controls and authentication

5. Data Sharing

We do not sell, trade, or share your store data with third parties except:

  • AI processing partners (Anthropic) for diagnosis generation
  • When required by law

6. Data Retention

We retain your diagnosis data for as long as you have our app installed. Upon uninstallation, your data is deleted within 30 days.

7. Your Rights

You have the right to:

  • Request access to your data
  • Request deletion of your data
  • Uninstall the app at any time

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@profitdoctor.app